Terms of Service

Effective date: April 21, 2026

These Terms of Service ("Terms") are a contract between you and Hapiga ("Tapely," "we," "us," or "our") and govern your use of the Tapely mobile application and related services (the "Service"). Please read them carefully. By installing, opening, or using Tapely, you agree to be bound by these Terms and by our Privacy Policy.

If you do not agree, do not use the Service.

1. Who can use Tapely

You may use Tapely only if you can form a binding contract with us under the law of your country, and only if doing so is not prohibited by any applicable law. You must be at least 13 years old, or the minimum age required to consent to digital services in your country, whichever is higher. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

The Service is currently provided on iOS. Other platforms may follow.

2. Your account

When you first open Tapely, we create an anonymous account for your device. You may later sign in with a custom token or another supported method, in which case your usage will be tied to that identity. You are responsible for activity that happens through your account, including any content you upload and any purchases you make.

You agree to keep your account information accurate and to let us know promptly at qn.khuat@gmail.com if you believe your account has been compromised.

3. The Service

Tapely lets you submit reference photos, and (where supported) audio, to generate short AI videos using third-party AI models. You select a template, upload media, and we send those inputs to AI providers (currently Replicate and fal.ai) which return a generated video. The video is stored in your account so you can view, share, or download it.

We may add, change, or remove templates, models, or features at any time. We may also impose limits on the size or number of generations, the length of clips, or the resolution of outputs.

4. Acceptable use

You agree not to use Tapely to create, upload, store, or share any content that:

Is illegal under any applicable law, or that promotes or facilitates illegal activity.
Contains or depicts child sexual abuse material (CSAM) or any sexual content involving minors. We have zero tolerance for this. We will report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement.
Sexualizes, exploits, or endangers children in any way.
Depicts a real, identifiable person without their consent, or that is intended to deceive others into believing a real person did or said something they did not (so-called "deepfakes" intended to defraud, harass, or damage reputation).
Impersonates another person or entity, or misrepresents your affiliation with anyone.
Constitutes harassment, hate speech, threats, doxxing, or targeted abuse of any individual or group.
Promotes self-harm, suicide, or eating disorders.
Promotes terrorism, violent extremism, or organized criminal activity.
Depicts graphic violence, gore, or cruelty for shock value.
Infringes anyone's intellectual property, privacy, publicity, or other rights.
Contains malware, exploits, or attempts to interfere with the Service or its users.

You also agree not to:

Reverse engineer, decompile, scrape, or attempt to extract the source code or model weights underlying the Service.
Use automated means (bots, scripts) to access the Service except as expressly permitted.
Resell, sublicense, or commercially exploit the Service except as expressly permitted.
Circumvent any rate limit, paywall, region restriction, or content filter.
Use the Service to build a competing product or to train a machine learning model.

We may remove content, suspend, or terminate accounts that violate these rules, with or without notice, at our discretion.

5. Your content and the rights you grant us

5.1 You keep ownership of your inputs

You retain all ownership rights you already had in the photos, audio, and other materials you upload ("Your Content"). Uploading Your Content to Tapely does not transfer ownership to us.

5.2 License you grant Tapely

To run the Service, we need certain permissions. You grant Tapely a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display Your Content, and to share Your Content with the third-party AI providers that power generation, solely for the purpose of operating, securing, and improving the Service for you. This license ends when you delete Your Content from the Service or close your account, except where we are required to retain it by law or where it is incorporated into outputs you have already received.

We do not use Your Content to train our own AI models, and we do not sell Your Content.

5.3 You are responsible for what you upload

You represent and warrant that:

You own Your Content or have all rights, licenses, and consents needed to upload it and to have AI-generated outputs created from it.
Your Content does not violate Section 4 (Acceptable use).
If Your Content includes another person's likeness, you have their consent (or a legal basis) to use it.

You agree to indemnify Tapely for claims arising from a breach of this section (see Section 12).

6. AI-generated outputs

6.1 Your rights in outputs

Subject to your compliance with these Terms and any third-party model license that applies, you own the videos that the Service generates from your inputs ("Outputs") to the maximum extent permitted by law, and may use them for personal or commercial purposes.

You acknowledge that:

Identical or substantially similar Outputs may be produced for other users from similar inputs, and we make no exclusivity promise.
Some jurisdictions limit copyright protection for purely machine-generated content. We make no representation about the copyrightability of any Output in any jurisdiction.

6.2 What AI generation can and cannot do

Generative AI is unpredictable. By using the Service you understand and accept that:

Outputs may not match what you imagined or asked for.
Outputs may include artifacts, distortions, or anatomically incorrect details.
Outputs may unintentionally resemble real people, copyrighted works, brands, or trademarks.
Outputs may reflect biases present in the underlying models.
We cannot guarantee likeness fidelity, factual accuracy, or any specific creative result.

You are responsible for reviewing each Output before using or sharing it, especially in any context that could mislead, defame, or harm another person.

7. Subscriptions, credits, and billing

7.1 Paid features

Tapely offers subscriptions and one-time credit packs that unlock generations and other premium features. The exact prices, durations, and entitlements are shown in the app at the time of purchase.

7.2 Apple is the merchant of record

All purchases on iOS are processed through your Apple account using Apple's In-App Purchase system. Apple's terms govern the payment, and Apple receives the personal data described in their policies.

7.3 Auto-renewing subscriptions

Subscriptions automatically renew at the end of each billing period for the same length and price (plus any applicable taxes), unless you cancel at least 24 hours before the end of the current period. Your Apple account will be charged for renewal within 24 hours of the period ending.

You can manage and cancel subscriptions at any time in iOS Settings -> [your name] -> Subscriptions, or in the App Store. Deleting Tapely from your device does not cancel your subscription.

7.4 Credits

Credits, when offered, are a limited license to access generations on the Service. They have no monetary value, are not redeemable for cash, are non-transferable, and may expire after 12 months of inactivity unless otherwise stated at purchase. We may also adjust the credit cost of a generation as model providers change their pricing.

7.5 Refunds

All purchases are processed and refunded by Apple. To request a refund, use Apple's "Report a Problem" tool at https://reportaproblem.apple.com or contact Apple Support. Except where required by law, Tapely does not issue refunds directly.

7.6 Free trials

If we offer a free trial, you must cancel before the trial ends to avoid being charged. Unused trial time is forfeited when you upgrade to a paid plan.

7.7 Price changes

We may change subscription prices or credit pricing for future billing periods. We will notify you of material changes before they take effect, and you can cancel before the new price applies.

8. Third-party services

The Service depends on third-party providers including Apple, Google Firebase, Replicate, fal.ai, Bunny.net, RevenueCat, Adjust, and Meta. Your use of features that rely on those providers is also subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers, and outages or changes by those providers may affect the Service.

9. Changes to the Service and to these Terms

We may update, change, or discontinue any part of the Service at any time, with or without notice. We may also update these Terms. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you in-app or by email. Continued use of the Service after a change means you accept the updated Terms.

10. Suspension and termination

You may stop using the Service at any time and delete your account by emailing qn.khuat@gmail.com or using the in-app deletion option (where available).

We may suspend, restrict, or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms, if continued provision of the Service would expose us or other users to risk, or if we are required to do so by law.

On termination, your right to use the Service ends. Sections that by their nature should survive (including 5.2 license back to us for already-generated content, 6, 11, 12, 13, 14, and 15) will survive termination.

11. Copyright complaints (DMCA notices)

If you believe content available through the Service infringes your copyright, you may send us a notice under the U.S. Digital Millennium Copyright Act (DMCA). The notice must include:

Your physical or electronic signature.
Identification of the copyrighted work you claim has been infringed.
Identification of the allegedly infringing material, with enough detail for us to locate it (for example, a user account ID, video ID, or URL).
Your contact information: name, mailing address, telephone number, and email.
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Send notices to qn.khuat@gmail.com with the subject line "DMCA notice".

We will respond to complete notices within a reasonable time. Where appropriate, we will remove or disable access to the material, notify the user who posted it, and terminate the accounts of repeat infringers.

If you believe your content was removed or disabled by mistake or misidentification, you may send us a counter-notice containing:

Your physical or electronic signature.
Identification of the material that was removed and its location before removal.
A statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification.
Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district where you live (or, if outside the United States, for any judicial district in which Tapely may be found), and that you will accept service of process from the person who sent the original notice.

Submitting false notices or counter-notices may result in liability under 17 U.S.C. § 512(f).

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPELY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that any Output will meet your expectations. You use the Service at your own risk.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPELY AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO TAPELY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limitations above may not apply to you in full. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for fraud or for death or personal injury caused by negligence).

14. Indemnification

You agree to defend, indemnify, and hold harmless Tapely, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

Your Content or any input you submit to the Service.
Your use or misuse of the Service or any Output.
Your violation of these Terms or of any law or third-party right.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of those claims.

15. Governing law and disputes

These Terms are governed by the laws of Vietnam, without regard to its conflict of laws principles.

If you are a consumer in the European Union, United Kingdom, or another jurisdiction whose laws give you the right to bring claims in your local courts under the law of your country of residence, nothing in this section limits that right.

16. Apple-specific terms

These additional terms apply if you obtain Tapely from Apple's App Store:

These Terms are between you and Tapely only, not with Apple. Apple is not responsible for the Service or its content.
Apple has no obligation to provide maintenance or support for Tapely.
If Tapely fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Tapely.
Tapely (not Apple) is responsible for addressing any claims by you or a third party relating to Tapely or your use of it, including product liability claims, claims that Tapely fails to conform to any legal or regulatory requirement, and claims under consumer protection or similar legislation.
Tapely (not Apple) is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim relating to Tapely.
You represent that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Miscellaneous

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Tapely regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices. We may send notices to you in-app or by email.

18. Contact

Questions about these Terms? Email qn.khuat@gmail.com.

Hapiga Tòa VOV Mễ Trì, Nam Từ Liêm, Hà Nội, Vietnam

Tapely Terms of Service